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Research Article | DOI: https://doi.org/10.31579/2690-1919/503
1Sumbawanga District Council (SDC), Rukwa, Tanzania, United Republic.
2Department of Health Systems Management, School of Public Administration and Management, Mzumbe University, Morogoro, United Republic of Tanzania.
*Corresponding Author: Tumaini Mfugale, Sumbawanga District Council (SDC), Rukwa, Tanzania, United Republic.
Citation: Tumaini Mfugale and Henry Mollel, (2025), Factors Influencing Accountability of Health Facility Governing Committees and its Implications to Health Services Delivery in Njombe District Council, Tanzania, J Clinical Research and Reports, 19(4); DOI:10.31579/2690-1919/503
Copyright: © 2025, Tumaini Mfugale. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Received: 11 February 2025 | Accepted: 28 February 2025 | Published: 17 April 2025
Keywords: Health facility governing committees and accountability
Introduction:
HFGCs are the user committees that represent the preferences of the grassroots in health matters. Health Facility Governing Committees (HFGCs) have been introduced at all levels of the health system as a mechanism for improving accountability between health care providers and communities. Despite the presence of HFGCs, health facilities are not performing well. This study intended to assess factors influencing accountability of HFGCs to the community and to the Council Health Governing Boards.
Methods: A cross sectional study design was employed to 98 respondents who comprised Council Health Management Team, HFGCs and health staff. Simple random sampling, purposive and convenience sampling techniques were employed to collect data. The study used interviews, literature review, Focus Group Discussions, questionnaires and observation. Data collected were analyzed using both quantitative and qualitative methods. The collected data were sorted and cleaned manually to detect errors before making any computations.
Qualitative
A qualitative approach was employed in the study to allow in-depth interviews and discussion with key informants. In-depth interview was done to CHMT and health staff.
For quantitative data, data entry was done by using microsoft office excel 2016 before importing them to the Statistical Package for Social Sciences (SPSS V.20). Thus, already summarized data which were quantitatively oriented were imported into SPSS V.20 for further analysis.
Results: Factors influencing accountability of HFGCs includes: Level of education, training to members, knowledge of committees about their roles and fund.
Conclusion
Accountability of HFGCs is low which is contributed by low level of education, lack of training and inadequate fund. There is a need to review the guideline on election of Health Committees particularly the part of education level, building ability and capacity to the committees and to have adequate budget for HFGCs activities.
Health Facility Governing Committees (HFGCs) are the committees that represent the favorites of the grassroots in health issues. HFGCs were first introduced in 1999 within health facilities of all levels of the health system, specifically hospitals, health centers and dispensaries alongside the introduction of the Community Health Fund; but currently, it is termed as improved Community Health Fund (iCHF). Tanzania introduced HFGCs at all levels of health services delivery structure from the hospitals, health centre and to the dispensary level in the early 2000s so as to improve community involvement in health services delivery .The existence of a health facility committee whose members include community representatives is significant to every health facility so as to ensure community contribution in health planning, strengthen decentralized health systems and improve the delivery of health services.
The goal of establishing Health Facility Governing Committees was to improve community involvement in health services delivery through enhancing accountability, as well as a means to enhance health goals in terms of coverage, access and effective utilization of resources. According to the guideline HFGC, a member should have 21 years or above, should be a Tanzanian but not necessary for those representing NGO’s, should have primary education or above but must know to read and write Swahili, should be an active member of iCHF and elected members of the committees, should not be a leaderof any political party or be employee of the respective district council. Health facility governing committee members have an official duty for community participation in the health system: improving quality of care, ensuring exemptions are respected, and mobilizing resources from communities such as in the case of the community health fund.
The HFGCs were established under section 153(1) of the Local Government (District Authorities) Act Cap 287 and 288. Njombe District Council is among the District Councils in Tanzania which have different governing bordies such as HFGCs and CHGB.S The Local Government (Council Authorities) Act 1982 gives statutory powers for the establishment of HFGCs at the health centers and dispensaries as an independent body which has the mandate for establishing organizational structures at the community level to increase public administrative authority in management of health services. The facility governing committees should be approved by the full council after it has been established. The official inauguration of the health center governing committee is done by the Chairperson of ward development committee and witnessed by the Councilor of the respective ward.
Procedures of selecting HFGCs are: WEO shall advertise the vacant posts for representation of the health facility users as per listed criteria i.e. must be a Tanzanian, aged 21 years and above, must be at least standard seven leaver or must know how to read and write and must be iCHF member
According to the guideline for establishment and Operation of Council Health Boards and Health facility committee, community members are expected to play an important role in developing local health plans through the established facility boards and committees. However, such plans are prepared at the council level by the Council Health Management Team (CHMT). In practice, the bottom-up planning has been difficult because communities do not have the opportunity or required capacity. The process of developing the Comprehensive Council Health Plan (CCHP) shows that the HFGCs are consulted in the initial stage of health planning, which involves identification of priorities and needs to be included in the annual plans. The CHSBs and CHMTs are responsible for receiving and reviewing the annual plans and budget projections from the health facilities (hospital, health centers, and dispensaries)8.
Accountability refers to the obligation to justify words and deeds to society in general, and to a specific set of internal and external stakeholders. It embraces the actors, mechanisms and institutions by which civil society organizations are held responsible for its actions. It includes financial accountability and performance accountability more broadly. There are different types of accountability such as financial accountability. political accountability as well as performance accountability. In health care system accountability are normally measured by looking performance or results. Health Facility Governing Committees are responsible to the community and to the Council Health governing Boards (CHGBs) and it have several roles and responsibilities to perform such as to involve in planning and budgeting of health facilities activities, to advice CHGBs on health issues, to approve financial resources for procurement and other expenses of health facilities and to attend meeting (quarterly and ad-hock meeting).
Accountability of HFGCs is measured by accountability measurement which is greater extent in accomplishing their roles, some extent and lesser extent. HFGCs have official duty to the community concerned such as resource mobilization and ensure that there is quality of health services. There are different responsibilities of HFGCs as stipulated in the guideline such as coordinating and managing the community based initiatives and plans within their locality, scrutiny and approve the plans and the budget of the facility, to share the facility health information with the community, mobilize resources including iCHF for financing facility activities, approval iCHF expenditures for procurement and other expenses of the facility, to control funds disbursed for project implementation with highest transparency and accountability to the community8 .
Health facility governing committees are contributory structures in health planning at the community level, as it helps to address community needs and help in resources mobilization (WHO, 1990). The overall goal of establishing HFGCs was to improve community involvement in health services delivery through enhancing accountability, as well as a means to enhance health goals in terms of coverage, access and effective utilization of resources. The main objectives of establishing the HFGCs at the grass root level are: to increase accountability and transparency at the health facilities, to improve delivery of health services delivered, to speed up responses to local community health needs, to improve better information flows, to increase energy and motivation among local stakeholders and to empower the community towards their own health priorities7.
The main tasks to be performed by HFGCs at the grass root level are: To review and approve the health care implementation plans of the respective facility, to plan for the utilization of the fund according to collections and needs, to keep iCHF records, timely produce reports to the district levels, to oversee the general operations and management of the health facility, to advise the community on matters related to the promotion of health services, to represent and articulate community interests on matters pertaining to health in local development forums, to facilitate a feedback process to the community pertaining to the operations and management of the health facility and mobilization of community resources towards the development of health services within their areas5.
Ccommunity members are expected to play an important role in developing local health plans through the established facility boards and committees. However, such plans are prepared at the council level by the Council Health Management Team (CHMT). In practice, the bottom-up planning has been difficult because communities do not have the opportunity or required capacity.
The revised Health Policy of Tanzania (2007) has emphasized the need for increasing local communities’ participation in their own local health priorities. It stipulates that health services will be emphasized to the most vulnerable groups, the poor and will fulfill the needs of the community in order to increase the lifespan of all Tanzanians by creating awareness and responsibilities to the individual citizen on his/her health and the health of the whole family (MoHSW, 2007). Various initiatives have been established such as Primary Health Services Development Programme and Direct Health Facility Financing so as to empower the communities and facilities on providing quality health services.
Health care organizations have an obligation to ensure quality health services and this will be attained through having different strategies including active community involvement in different health issues so as to ensure there is quality health care. Thus HFGCs are very important so as to allow community participation in different matters such as planning and budgeting, mobilizing financial resources and promoting health infrastructure and logistic systems. Universal coverage is the current argument for a successful health system. Health strategic plans have been developed, implemented and evaluated, but they indicate a great distance to universal coverage. A number of relevant issues still need to be addressed to have a well-functioning health system that addresses universal coverage.
The Government of Tanzania has made great efforts to reform the healthcare system by developing comprehensive policies and guidelines, but there are still challenges in terms of accountability, community voice, information reporting, and feedback. Despite the presence of HFGCs in health facilities there is a lot of challenges facing those facilities such as; low enrolment of households in iCHF, inadequate medicines and medical equipment, and inadequate human resources for health. For example in 2015, Tanzania set a goal of achieving 30% of CHF enrolment among household but only 16.4% was achieved an According to the staffing level of MoHSW as revised in 2014 to 2019, the minimum staffing level of dispensary is 15 health care workers and for health center is 39, but in Njombe District council have not succeeded to meet such requirements because most of dispensaries have less than ten health care workers for example in Kanikelele dispensary there is 5 health staff, Mfriga dispensary 4, Ibumila dispensary 6, and Mtwango health center there is 21.Furthermore according to World Health Organization there is scarcity of health workers whereby for every 1000 people, there are 0.3 doctors and 4.4 nurses and midwives while WHO (2018) Doctor to patient ratio is 1:1000 and nurses for morning shift is 1:4,evening shift 1:5 and for night shift is 1:8.
Study area
The study conducted at Njombe District Council (NDC); which is one of the six councils constituting Njombe region. Njombe District council have 35 Health Facilities and all Facilities have HFGCs and CHGBs. The council has 3134 square kilometers that is equivalent to 3,133,400 hectares. The council has 2 divisions which are Lupembe division and Makambako division. The NDC has 11 wards, 44 villages, 219 sub-villages with 20,526 households.
Study design, population and sampling
The study employed a cross sectional study design whereby both primary and secondary)were collected so as to document ideas, opinions, and information. Probability and non-probability sampling procedure was used. In probability sampling, simple random sampling was used to interview health staff and in non-probability sampling, purposive sampling were used for health facilities committee’s members and CHMT.
Sample size was 98 which obtained at the level of precision of 7% to repesent the entire study population which was 190; comprising 8 CHMT members, 64 HFGCs members of 8 dispensaries, 18 HFGCs members of 2 health centers, and 100 health staff. The study subjects who were eligible to participate in this study were members of HFGC, CHMT members and health staff from ten health facilities from Njombe District council who agreed to participate in this study.
Data Collection and Measurements
The study drew its data from two main sources: primary sources and secondary sources. The study was based on both qualitative and quantitative approach. The primary sources were original sources of information that used interviews, focus group discussion which were collected from 94 respondents. Questionnaire and focus group discussion were used to collect data from HFGCs from Mtwango Health Center and Siloam Dispensary. Health while interview was used to collect data from both HFGCs and health staff. Secondary sources included published and unpublished reports and records such as; files of HFGC members, reports, guidelines, directives, policies, regulations, books, journals and minutes of HFGC meetings. Questions were prepared in English language and in Kiswahili language.
The study used both structured and unstructured interview schedules for data collection from 98 respondents. In order to make study results consistent an, the same and uniform research instruments (questionnaire, interview guides and focus group discussion) were administered to all respondents. Also pilot testing of the two instruments (questionnaire, interview) was done in Morogoro region specifically at St. Thomas Health Centre at Kilakala and Mlali Dispensary in order to find out if they were well understood.
Data collected were analyzed using both quantitative and qualitative methods. The collected data were sorted and cleaned manually to detect errors before making any computations.
Qualitative
A qualitative approach was employed in the study to allow in-depth interviews and discussion with key informants. In-depth interview was done to CHMT and health staff. A researcher also obtained data from respondents through face to face communication. The study used both structured and unstructured interview schedules for data collection in order to get the experiences and feelings about accountability mechanism of HFGC to the community and to the CHGBs. Also getting understanding about the factors facilitating or impinging roles HFGCs to accomplish their roles.
For the structured interviews, the researcher created an interview guide prior to the face to face interview to ensure the interviews are focused and efficient to enable comparison and summarization. It’s a suitable method because in some places other tools like questionnaire may not be suitable because respondents in some places do not have writing and reading skills and this makes them difficult to explain their views, but instead I used face to face interview so as to know the factors influencing accountability of health facility governing committees (HFGCs) and its implications to health services delivery in Njombe District Council Tanzania.
Quantitative
For quantitative data, data entry was done by using microsoft office excel 2016 before importing them to the Statistical Package for Social Sciences (SPSS V.20). Thus, already summarized data which were quantitatively oriented were imported into SPSS V.20 for further analysis. In order to ensure that data were correct and valid, there was a data cleaning before the entry process. This was done by sorting each questionnaire and examining if numbers had been written correctly in the format relevant to information to be coded.
FGD was used to HFGCs members,this method was used to get information from HFGC members ranging from their knowledge, level of participation in committees activities and discovering factors facilitating/ impinging them to accomplish their roles. For qualitative data which was collected by an interview and FGD was analyzed by content analysis. Analyzed data were presented in tables as frequency and figures as frequency and percentages. The findings from the data analysis were presented by using tables and figure.
Ethics Consideration
The study protocol was approved by Mzumbe University IRB number MU/DPDS/INT/38/Vol.IV/160. Then, a permit to conduct the study in Njombe Region with reference number Ref.Na.AB.301/326/O1H/22 was obtained from the Njombe Regional Administrative Secretary (RAS). Then, a permit to conduct the study in Njombe District Council with reference number Ref.Na. NDC/E.10/82/9.was obtained from the Njombe District Executive Director. In addition, the District Medical Officer (DMO) provided an introduction letter to all Health Facility in charges .Informed consent was obtained from all participants prior to data collection. All methods used in this study were carried out in accordance with relevant guidelines and regulations of Mzumbe University. Finally, a high level of confidentiality was maintained for all information obtained from the respondents of this study, and it was used only for the intended purpose.
General Characteristics of Respondents
The findings show that majority of respondents were aged between of 30 to 39 years, which is equal to 40 (42.1%) of all 98 respondents, 22 (21.1%) respondents were aged between 40 to 49 and 18 (18.9%) respondents were aged between 20-29while only 17(17.9%) respondents were aged above 50. The findings show that higher percentages of respondents were married 58(61.1%) while 30(31.6%) of the total respondents were single. On the other hand, the results show that 5(5.2%) of respondents were widowed and only 2(2.1%) of respondents were Religious Sisters.
Categories of respondents | Frequency | Percent |
HFGCs from dispensary | 23 | 33.7% |
HFGCs from health center | 18 | 10.1% |
Health staff | 53 | 50.6% |
Council health management team | 4 | 4.2% |
Total | 98 | 100% |
Age of respondents | Frequency | Percentages |
21 – 29 | 18 | 18.9 |
30 -39 | 40 | 42.1 |
40- 49 | 22 | 21.1 |
50 and above | 18 | 17.9 |
Total | 98 | 100.0 |
Sex of respondents | Frequency | Percent |
Male | 44 | 45.3 |
Female | 54 | 54.7 |
Total | 98 | 100.0 |
Education level | Frequency | Percent |
Primary | 31 | 31.5 |
Secondary | 5 | 5.3 |
Certificate/ Diploma | 57 | 57.9 |
Bachelor Degree | 5 | 5.3 |
Total | 98 | 100.0 |
Status of the respondent | Frequency | Percent |
Married | 60 | 61.1 |
Single | 31 | 31.6 |
Widowed | 5 | 5.2 |
Nun | 2 | 2.1 |
Total | 98 | 100.0 |
Table 1: General Characteristics of Respondents (N=98)
Source: Research Data (2021)
Factors Impinging Accomplishing the Roles of Committee Members
Among the factors impinging Health Facility Governing Committees (HFGCs) to be accountable to the community as a members are: inadequate finance which was reported by 15 (36.6%) respondents, lack of training which was pointed out by 14(34.1%) respondents, inadequate knowledge among the members which was reported by 10(24.4%) respondents and distance from to health facility which was reported by 2(4.9%) respondents. During an interview with Medical Doctor from Lupembe health center, she was quoted saying:
Lack of fund is a big problem because we depend from basket fund and not all time money come on time and sometimes the facility might have another challenges with need to be solved quickly that paying health facility governing committees, there for I have to solve the other problems first like buying medicine and later on pay the committees (In charge of Lupembe health center).
Also, this was confirmed by the researcher in an interview with health staff as health staff members from different health facilities said that the main reasons for failure to accomplish their roles and to conduct the meetings was lack of budget to finance the meetings, especially ad-hoc meetings. The facilities have several needs and the budgets are not enough. So, when it was realized that a high amount of payment for the committees, it became very difficult to pay them because of budget limitations. These factors contribute to poor information sharing among committee members on all issues pertaining to health facilities including those related to developing and implementing health facility plans. Another respondent said during an interview that: “Some members were interested to be members of HFGC with the intention of receiving allowances and other payments; therefore, the absence of such allowances has discouraged them to participate in HFGC activities”. During an interview with human resource for health one nurse said;
Factors that hindered accountability on the among HFGC members includes lack of awareness because most of them are standard seven, poor communication and information sharing between members and HFGC, unstipulated roles and responsibilities of Health Facility Governing Committees, lack of management capacity among Health Fsacility Governing Committes members, and lack of financial resources for implementing HFGC activities (Health staff from Matembwe dispensary.)
The results of an interview with health staff from both ten health facilities revealed the following factors that hinder HFGCs to accomplish their roles: inadequate fund, lack of knowledge being too busy with their daily activities, poor communications between HFGCS and community and distance from their residence to health facilities. During an interview with health in charge, one of the health staff in charge said: ‘. Once I tell the members that the coming meeting will not have an allowance he is sure that the attendance of members will be poor, only few of them will attend including chairperson of the committees...’. The respondent said that this will happen even if he will state the reasons for not paying the member at that meeting. From documentary review (through reviewing some documents), it was confirmed attendance of meetings especially for emergency meeting was not satisfactory compared with the formal one (Figure 1).
During Focus Group discussion (FGD), most of the committee members admitted that they had not been trained on their roles and responsibilities. One of committee members from Ibumila dispensary was quoted saying:
I was selected in this committees since many years (10 years) and every time when they select other members I have been reselected too but since then I got one training at Njombe District Council concerned with CHF which is nowadays iCHF but other things concerned with planning and resource mobilization I do for experience because I don’t get any training (HFGC Ibumila dispensary}.
Another committee member during FGD at Lupembe health center said; ‘It’s true that our health facility has a bank account, but the budget is small so it becomes difficult for the committees to implement some good planned activities like renovating our health facility’. The researcher confirmed during FGD that the committees have many good plans but when it comes to the implementation, it is poorly done due to inadequate budget of the facilities.
Knowledge of HFGCs Regarding Roles and Responsibilities
The results from questionnaire revealed that most committee members have moderate knowledge concerned with their roles and responsibilities. For example, 12(53.7) of respondents had moderate knowledge concerned with planning and budgeting, 25(615) of respondents have moderate knowledge concerned with discussing health facility reports and 27(65.9) of respondents admitted that they have moderate knowledge concerned with approval of iCHF expenditures for procurement and other expenses of the facility (Table 2).
From interview with HFGCs, one of the committee members from Iwafi dispensary said: ‘… I think this will be good for us as health facility governing committee’s member to be trained concerned with our roles and responsibilities in this health facility, to be train how we can control financial resources and to know what we are supposed to do and not…’ Moreover, the research findings revealed that many committee members are aware that they are supposed to attend formal meetings and emergency meetings as it has been revealed that 21(51.2%) of respondents know that it’s among their duties.
Level of knowledge | |||||||
S/No | HFGC assigned roles
| 1= Low | 2=Moderate | 3=High | |||
Number of respondent | Percentages(%) | Number of respondent | Percentages (%) | Number of respondent | Percentages (%) | ||
Planning and budgeting | 2 | 4.9 | 22 | 53.7 | 17 | 17 | |
Discuss Health facility reports | 3 | 7.3 | 25 | 61.0 | 13 | 31.7 | |
Mobilize financial resources | 6 | 14.6 | 23 | 56.1 | 12 | 29.3 | |
Give feedback to community | 2 | 4.9 | 22 | 53.7 | 17 | 41.5 | |
Promote health infrastructure and logistic system | 4 | 9.8 | 25 | 61.0 | 12 | 29.3 | |
Advice and recommend on human resource recruitment, training, selection and deployment | 4 | 9.8 | 25 | 61.0 | 12 | 29.3 | |
Planning and managing the community based health initiatives within its area | 2 | 4.9 | 26 | 63.4 | 13 | 31.7 | |
Approval iCHF expenditures for procurement and other expenses of the facility | 2 | 4.9 | 27 | 65.9 | 12 | 29.3 | |
Control financial and other resources of the Health facility | 3 | 7.3 | 26 | 63.4 | 12 | 29.3 | |
Attend normal and ad-hoc committee meetings | 1 | 2.4 | 21 | 51.2 | 19 | 46.3 | |
Coordinate with Council health service board and partners in health provision and promotion | 4 | 9.8 | 27 | 65.9 | 10 | 24.4 |
Source: Research Data (2021)
Table 2: Knowledge of HFGCs Regarding Roles and Responsibilities (N=41)
Lack of training of Health Facility Governing Committees Regarding their Roles and Responsibilities
Lack of training is among the factors impinging accountability of HFGCs to the community and to CHGBs. The findings from questionnaire given to HFGCs show that 27 (65.9%) of all respondents who were the members of HFGCs are not offered any training which seems to be a big problem for them to perform their roles and only 14(34.1%) of respondents are offered training. The researcher observed that during FGD with HFGCs, most of those who said they are trained were members with working experience of more than three years.
Are HFGCs members trained? | Frequency | Percent | |
Yes | 14 | 34.1 | |
No | 27 | 65.9 | |
Total | 41 | 100.0 |
Table 3: Training to HFGCs members
During FGD with health facility governing committees at Siloam dispensary, the researcher noted that majority of members were not trained on their roles and when the researcher asked some of them to mention their roles where somehow difficult, one member from Siloam dispensary quoted during FGD said:
Nobody received any kind of training associated with our roles and responsibilities as health facility committee members, and as we know most of the committee members are not health personnel forename four are farmers, two are business and one is teacher therefore it becomes difficult for them to understand what we are supposed to do without getting any training concerned with our responsibilities (HFGC member from Siloam dispensary).
The quotation above was confirmed by the researcher because those who said they were trained were those who worked as HFGCs for more than three years and they were trained after one year or two years but not immediately after being selected. The findings from interview show that most of HFGCs are not trained on their roles as the members of committees; therefore, many committee members are not conversant in accomplishment of their roles as explained by one of HFGCs members from Mfriga dispensary;‘...After being selected we start attending meeting and working as committees members without getting any training1 and when it happens a seminar concerned our roles one or two committee member attend it and then give feedback during the meeting...’ (HFGC from Mfriga dispensary. The explanation above shows that among the factors facilitating accountability of HFGCs is training of members concerned with their roles and responsibilities.
The findings of this research study revealed different hindering factors which faced HFGCs to accomplish their roles: inadequate finance, lack of training, inadequate knowledge among members and distance from and to the health facility. This finding is similar to the other studies17 whereby lack of capacity building was seen as a problem for performance of roles and responsibilities of workers. During FGD with HFGCs members, the researcher noted that HFGCs have inadequate financial resources for implementing their activities. Many health facility in-charges said that fund to pay the committees members for quarterly meeting are from busket fund. The big challenge was the low ceiling of the funds given to the facility compared to the actual needs of the health department which resulted to the funds allocated not matching with the actual facility needs.
This research findings is similar to the study conducted in Zimbabwe on assessment of the impact of Health Centre Committees on health system performance and health resource allocation which exposed several factors impinging HFGCs to be accountable to the community such as inadequate financial resourced and lack of training among members. Also the government budgets and supplements are very inadequate to these committees as it becomes difficult for them to accomplish their roles and responsibilities.
Most of respondents from HFGCs groups except the Secretary of the committee, were not aware of their roles and responsibilities. The CHGB respondents confirmed that not all members of HFGC were trained or oriented towards their duties and responsibilities. The researcher confirmed this from Njombe District Health Secretary because confirmed said that “it’s difficult to offer training every year to the members but they normally trained and oriented members of HFGCs after three years”. Therefore, if they are new members selected in between, it becomes difficult to train those members until the next time of training for all members.
The research findings show that knowledge of HFGCs regarding roles and responsibilities is moderate is some roles and few of roles are high. But level of knowledge in approval of iCHF expenditures for procurement and other expenses of the facility are higher when you compare with other roles, it was found that the HFGC’s members were partially aware of their roles because they have never got trained. Moreover, it was observed that some roles were forgotten because they were not the priority of the respective facilities. In other side, the level of knowledge in controlling financial and other resources of the health facility the committees had low knowledge as shown in their results chapter and this is caused by different factors such as in adequate training among health facility governing committee members and low level of knowledge as shown in the results; he majority of members had primary education.
Determining the required beginning of competence was certainly being the basis for the process of selection, succession, planning, performance of evaluation and human resource development. Furthermore, individual performance can be optimal if the individual has a competence that is reliable in their field. The dependability of human resource competence can be formed, in which the formation is strongly influenced by the organizational capability in managing human resources into several specifications of individual competence, among others: competence of goal achievement, competence of problem solving, competence of interaction to others and competence of teamwork spirit.
Different researchers and scholar works clarify that experience of members are very necessary (Oakley 1989; Sohani 2005; WHO 1991). These are level of participation, knowledge of members and training on their roles. Another thing that might help the committees to perform well their roles is monitoring; that’s guidance and supervision.
It was difficult to undertake research without limitations, there were various obstacles in which hindered the efficiency and effectiveness of the study such as time for data collection was not enough, time constraints impact the chances of contacting more respondents and using convenient sampling is another limitation because others members had no chance to participate in the study. The study was conducted in Njombe District Council and was limited only for ten health facilities; therefore, it’s good to do the same research in other Districts and other Health Facilities. It can be done to Regional Hospitals, referral Hospitals and National hospitals so as to examine factors influencing accountability of HFGCs to council health governing bodies and to the community intended.
HFGCs are potentially instrumental structure to contribute in the development of facility strategies and the improvement of health services. Although the Government of Tanzania has made great efforts to reform the healthcare system by developing comprehensive policies and guidelines, there are still challenges in terms of accountability, specifically HFGCs. The following recommendations are proposed by the researcher for the improvement of accountability of HFGCs and to have positive effects to health service delivery: -During election of committee members, education background like considering form four level, form six level and those with different courses so as to have members who will have high impacts to the committees and Health facilities. Following the results, the qualifications of HFGCs members like education background should be reviewed and during selection, the consideration should be made to members with higher level of education.
HFGCs to be trained immediately after the selection, short training sessions of one hour should be conducted frequently by the health facility in-charge to provide an understanding of the roles and responsibilities of the HFGCs according to the guideline, the District Council has to allocate appropriate budget for HFGCs activities so as to improve health services to the projected community and every health facility must have all guidelines concerned with Health HFGCs, chairperson should be given a copy and all members should have official documents showing their roles as health committee members.
HFGCs: Health Facility Governing Committees; CHGBs: Council Health Governing Boards;CHM : iCHF: improved Health FundCouncil Health Management Team;DMO:District Medical Officer;RAS:Reginal Administrative Secretary, FGD:Focused Group Discussion; SPSS: Statistical Package for Social Sciences
The authors are grateful to Regional Secretariat and District Executive Director of Njombe District Council for their support during data collection. Additional honest thanks go to Dr. IssayaLupogo for editing this manuscript and the respondents from CHMT, HFGCs, health staff from different health facilities.
The authors declare that they have no competing interests.
This manuscript is based on s study conducted in partial fulfillment of a masters degree of Health Systems Management (MHSM) of Mzumbe University Morogoro-Tanzania United State.TM designed the study and collected, cleaned and analyzed data. HM critically reviewed the study, contributed significantly to the development of the study and drafted the manuscript. All authors have read, revised and approved the final manuscript.
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
All data used for this study are available upon a reasonable request from the first author.
Ethics approval and consent to participate
The study protocol was approved by Mzumbe University IRB number MU/DPDS/INT/38/Vol.IV/160. Then, a permit to conduct the study in Njombe Region with reference number Ref.Na.AB.301/326/O1H/22 was obtained from the Njombe Regional Administrative Secretary (RAS). Then, a permit to conduct the study in Njombe District Council with reference number Ref. Na. NDC/E.10/82/9.was obtained from the Njombe District Executive Director. In addition, the District Medical Officer (DMO) provided an introduction letter to all Health Facility in charges. Informed consent was obtained from all participants prior to data collection. All methods used in this study were carried out in accordance with relevant guidelines and regulations of Mzumbe University. Finally, a high level of confidentiality was maintained for all information obtained from the respondents of this study, and it was used only for the intended purpose.
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Journal of Clinical Cardiology and Cardiovascular Intervention The submission and review process was adequate. However I think that the publication total value should have been enlightened in early fases. Thank you for all.
Journal of Women Health Care and Issues By the present mail, I want to say thank to you and tour colleagues for facilitating my published article. Specially thank you for the peer review process, support from the editorial office. I appreciate positively the quality of your journal.
Journal of Clinical Research and Reports I would be very delighted to submit my testimonial regarding the reviewer board and the editorial office. The reviewer board were accurate and helpful regarding any modifications for my manuscript. And the editorial office were very helpful and supportive in contacting and monitoring with any update and offering help. It was my pleasure to contribute with your promising Journal and I am looking forward for more collaboration.
We would like to thank the Journal of Thoracic Disease and Cardiothoracic Surgery because of the services they provided us for our articles. The peer-review process was done in a very excellent time manner, and the opinions of the reviewers helped us to improve our manuscript further. The editorial office had an outstanding correspondence with us and guided us in many ways. During a hard time of the pandemic that is affecting every one of us tremendously, the editorial office helped us make everything easier for publishing scientific work. Hope for a more scientific relationship with your Journal.
The peer-review process which consisted high quality queries on the paper. I did answer six reviewers’ questions and comments before the paper was accepted. The support from the editorial office is excellent.
Journal of Neuroscience and Neurological Surgery. I had the experience of publishing a research article recently. The whole process was simple from submission to publication. The reviewers made specific and valuable recommendations and corrections that improved the quality of my publication. I strongly recommend this Journal.
Dr. Katarzyna Byczkowska My testimonial covering: "The peer review process is quick and effective. The support from the editorial office is very professional and friendly. Quality of the Clinical Cardiology and Cardiovascular Interventions is scientific and publishes ground-breaking research on cardiology that is useful for other professionals in the field.
Thank you most sincerely, with regard to the support you have given in relation to the reviewing process and the processing of my article entitled "Large Cell Neuroendocrine Carcinoma of The Prostate Gland: A Review and Update" for publication in your esteemed Journal, Journal of Cancer Research and Cellular Therapeutics". The editorial team has been very supportive.
Testimony of Journal of Clinical Otorhinolaryngology: work with your Reviews has been a educational and constructive experience. The editorial office were very helpful and supportive. It was a pleasure to contribute to your Journal.
Dr. Bernard Terkimbi Utoo, I am happy to publish my scientific work in Journal of Women Health Care and Issues (JWHCI). The manuscript submission was seamless and peer review process was top notch. I was amazed that 4 reviewers worked on the manuscript which made it a highly technical, standard and excellent quality paper. I appreciate the format and consideration for the APC as well as the speed of publication. It is my pleasure to continue with this scientific relationship with the esteem JWHCI.
This is an acknowledgment for peer reviewers, editorial board of Journal of Clinical Research and Reports. They show a lot of consideration for us as publishers for our research article “Evaluation of the different factors associated with side effects of COVID-19 vaccination on medical students, Mutah university, Al-Karak, Jordan”, in a very professional and easy way. This journal is one of outstanding medical journal.
Dear Hao Jiang, to Journal of Nutrition and Food Processing We greatly appreciate the efficient, professional and rapid processing of our paper by your team. If there is anything else we should do, please do not hesitate to let us know. On behalf of my co-authors, we would like to express our great appreciation to editor and reviewers.
As an author who has recently published in the journal "Brain and Neurological Disorders". I am delighted to provide a testimonial on the peer review process, editorial office support, and the overall quality of the journal. The peer review process at Brain and Neurological Disorders is rigorous and meticulous, ensuring that only high-quality, evidence-based research is published. The reviewers are experts in their fields, and their comments and suggestions were constructive and helped improve the quality of my manuscript. The review process was timely and efficient, with clear communication from the editorial office at each stage. The support from the editorial office was exceptional throughout the entire process. The editorial staff was responsive, professional, and always willing to help. They provided valuable guidance on formatting, structure, and ethical considerations, making the submission process seamless. Moreover, they kept me informed about the status of my manuscript and provided timely updates, which made the process less stressful. The journal Brain and Neurological Disorders is of the highest quality, with a strong focus on publishing cutting-edge research in the field of neurology. The articles published in this journal are well-researched, rigorously peer-reviewed, and written by experts in the field. The journal maintains high standards, ensuring that readers are provided with the most up-to-date and reliable information on brain and neurological disorders. In conclusion, I had a wonderful experience publishing in Brain and Neurological Disorders. The peer review process was thorough, the editorial office provided exceptional support, and the journal's quality is second to none. I would highly recommend this journal to any researcher working in the field of neurology and brain disorders.
Dear Agrippa Hilda, Journal of Neuroscience and Neurological Surgery, Editorial Coordinator, I trust this message finds you well. I want to extend my appreciation for considering my article for publication in your esteemed journal. I am pleased to provide a testimonial regarding the peer review process and the support received from your editorial office. The peer review process for my paper was carried out in a highly professional and thorough manner. The feedback and comments provided by the authors were constructive and very useful in improving the quality of the manuscript. This rigorous assessment process undoubtedly contributes to the high standards maintained by your journal.
International Journal of Clinical Case Reports and Reviews. I strongly recommend to consider submitting your work to this high-quality journal. The support and availability of the Editorial staff is outstanding and the review process was both efficient and rigorous.
Thank you very much for publishing my Research Article titled “Comparing Treatment Outcome Of Allergic Rhinitis Patients After Using Fluticasone Nasal Spray And Nasal Douching" in the Journal of Clinical Otorhinolaryngology. As Medical Professionals we are immensely benefited from study of various informative Articles and Papers published in this high quality Journal. I look forward to enriching my knowledge by regular study of the Journal and contribute my future work in the field of ENT through the Journal for use by the medical fraternity. The support from the Editorial office was excellent and very prompt. I also welcome the comments received from the readers of my Research Article.
Dear Erica Kelsey, Editorial Coordinator of Cancer Research and Cellular Therapeutics Our team is very satisfied with the processing of our paper by your journal. That was fast, efficient, rigorous, but without unnecessary complications. We appreciated the very short time between the submission of the paper and its publication on line on your site.
I am very glad to say that the peer review process is very successful and fast and support from the Editorial Office. Therefore, I would like to continue our scientific relationship for a long time. And I especially thank you for your kindly attention towards my article. Have a good day!
"We recently published an article entitled “Influence of beta-Cyclodextrins upon the Degradation of Carbofuran Derivatives under Alkaline Conditions" in the Journal of “Pesticides and Biofertilizers” to show that the cyclodextrins protect the carbamates increasing their half-life time in the presence of basic conditions This will be very helpful to understand carbofuran behaviour in the analytical, agro-environmental and food areas. We greatly appreciated the interaction with the editor and the editorial team; we were particularly well accompanied during the course of the revision process, since all various steps towards publication were short and without delay".
I would like to express my gratitude towards you process of article review and submission. I found this to be very fair and expedient. Your follow up has been excellent. I have many publications in national and international journal and your process has been one of the best so far. Keep up the great work.
We are grateful for this opportunity to provide a glowing recommendation to the Journal of Psychiatry and Psychotherapy. We found that the editorial team were very supportive, helpful, kept us abreast of timelines and over all very professional in nature. The peer review process was rigorous, efficient and constructive that really enhanced our article submission. The experience with this journal remains one of our best ever and we look forward to providing future submissions in the near future.
I am very pleased to serve as EBM of the journal, I hope many years of my experience in stem cells can help the journal from one way or another. As we know, stem cells hold great potential for regenerative medicine, which are mostly used to promote the repair response of diseased, dysfunctional or injured tissue using stem cells or their derivatives. I think Stem Cell Research and Therapeutics International is a great platform to publish and share the understanding towards the biology and translational or clinical application of stem cells.
I would like to give my testimony in the support I have got by the peer review process and to support the editorial office where they were of asset to support young author like me to be encouraged to publish their work in your respected journal and globalize and share knowledge across the globe. I really give my great gratitude to your journal and the peer review including the editorial office.
I am delighted to publish our manuscript entitled "A Perspective on Cocaine Induced Stroke - Its Mechanisms and Management" in the Journal of Neuroscience and Neurological Surgery. The peer review process, support from the editorial office, and quality of the journal are excellent. The manuscripts published are of high quality and of excellent scientific value. I recommend this journal very much to colleagues.
Dr.Tania Muñoz, My experience as researcher and author of a review article in The Journal Clinical Cardiology and Interventions has been very enriching and stimulating. The editorial team is excellent, performs its work with absolute responsibility and delivery. They are proactive, dynamic and receptive to all proposals. Supporting at all times the vast universe of authors who choose them as an option for publication. The team of review specialists, members of the editorial board, are brilliant professionals, with remarkable performance in medical research and scientific methodology. Together they form a frontline team that consolidates the JCCI as a magnificent option for the publication and review of high-level medical articles and broad collective interest. I am honored to be able to share my review article and open to receive all your comments.
“The peer review process of JPMHC is quick and effective. Authors are benefited by good and professional reviewers with huge experience in the field of psychology and mental health. The support from the editorial office is very professional. People to contact to are friendly and happy to help and assist any query authors might have. Quality of the Journal is scientific and publishes ground-breaking research on mental health that is useful for other professionals in the field”.
Dear editorial department: On behalf of our team, I hereby certify the reliability and superiority of the International Journal of Clinical Case Reports and Reviews in the peer review process, editorial support, and journal quality. Firstly, the peer review process of the International Journal of Clinical Case Reports and Reviews is rigorous, fair, transparent, fast, and of high quality. The editorial department invites experts from relevant fields as anonymous reviewers to review all submitted manuscripts. These experts have rich academic backgrounds and experience, and can accurately evaluate the academic quality, originality, and suitability of manuscripts. The editorial department is committed to ensuring the rigor of the peer review process, while also making every effort to ensure a fast review cycle to meet the needs of authors and the academic community. Secondly, the editorial team of the International Journal of Clinical Case Reports and Reviews is composed of a group of senior scholars and professionals with rich experience and professional knowledge in related fields. The editorial department is committed to assisting authors in improving their manuscripts, ensuring their academic accuracy, clarity, and completeness. Editors actively collaborate with authors, providing useful suggestions and feedback to promote the improvement and development of the manuscript. We believe that the support of the editorial department is one of the key factors in ensuring the quality of the journal. Finally, the International Journal of Clinical Case Reports and Reviews is renowned for its high- quality articles and strict academic standards. The editorial department is committed to publishing innovative and academically valuable research results to promote the development and progress of related fields. The International Journal of Clinical Case Reports and Reviews is reasonably priced and ensures excellent service and quality ratio, allowing authors to obtain high-level academic publishing opportunities in an affordable manner. I hereby solemnly declare that the International Journal of Clinical Case Reports and Reviews has a high level of credibility and superiority in terms of peer review process, editorial support, reasonable fees, and journal quality. Sincerely, Rui Tao.
Clinical Cardiology and Cardiovascular Interventions I testity the covering of the peer review process, support from the editorial office, and quality of the journal.
Clinical Cardiology and Cardiovascular Interventions, we deeply appreciate the interest shown in our work and its publication. It has been a true pleasure to collaborate with you. The peer review process, as well as the support provided by the editorial office, have been exceptional, and the quality of the journal is very high, which was a determining factor in our decision to publish with you.
The peer reviewers process is quick and effective, the supports from editorial office is excellent, the quality of journal is high. I would like to collabroate with Internatioanl journal of Clinical Case Reports and Reviews journal clinically in the future time.
Clinical Cardiology and Cardiovascular Interventions, I would like to express my sincerest gratitude for the trust placed in our team for the publication in your journal. It has been a true pleasure to collaborate with you on this project. I am pleased to inform you that both the peer review process and the attention from the editorial coordination have been excellent. Your team has worked with dedication and professionalism to ensure that your publication meets the highest standards of quality. We are confident that this collaboration will result in mutual success, and we are eager to see the fruits of this shared effort.
Dear Dr. Jessica Magne, Editorial Coordinator 0f Clinical Cardiology and Cardiovascular Interventions, I hope this message finds you well. I want to express my utmost gratitude for your excellent work and for the dedication and speed in the publication process of my article titled "Navigating Innovation: Qualitative Insights on Using Technology for Health Education in Acute Coronary Syndrome Patients." I am very satisfied with the peer review process, the support from the editorial office, and the quality of the journal. I hope we can maintain our scientific relationship in the long term.
Dear Monica Gissare, - Editorial Coordinator of Nutrition and Food Processing. ¨My testimony with you is truly professional, with a positive response regarding the follow-up of the article and its review, you took into account my qualities and the importance of the topic¨.
Dear Dr. Jessica Magne, Editorial Coordinator 0f Clinical Cardiology and Cardiovascular Interventions, The review process for the article “The Handling of Anti-aggregants and Anticoagulants in the Oncologic Heart Patient Submitted to Surgery” was extremely rigorous and detailed. From the initial submission to the final acceptance, the editorial team at the “Journal of Clinical Cardiology and Cardiovascular Interventions” demonstrated a high level of professionalism and dedication. The reviewers provided constructive and detailed feedback, which was essential for improving the quality of our work. Communication was always clear and efficient, ensuring that all our questions were promptly addressed. The quality of the “Journal of Clinical Cardiology and Cardiovascular Interventions” is undeniable. It is a peer-reviewed, open-access publication dedicated exclusively to disseminating high-quality research in the field of clinical cardiology and cardiovascular interventions. The journal's impact factor is currently under evaluation, and it is indexed in reputable databases, which further reinforces its credibility and relevance in the scientific field. I highly recommend this journal to researchers looking for a reputable platform to publish their studies.
Dear Editorial Coordinator of the Journal of Nutrition and Food Processing! "I would like to thank the Journal of Nutrition and Food Processing for including and publishing my article. The peer review process was very quick, movement and precise. The Editorial Board has done an extremely conscientious job with much help, valuable comments and advices. I find the journal very valuable from a professional point of view, thank you very much for allowing me to be part of it and I would like to participate in the future!”
Dealing with The Journal of Neurology and Neurological Surgery was very smooth and comprehensive. The office staff took time to address my needs and the response from editors and the office was prompt and fair. I certainly hope to publish with this journal again.Their professionalism is apparent and more than satisfactory. Susan Weiner
My Testimonial Covering as fellowing: Lin-Show Chin. The peer reviewers process is quick and effective, the supports from editorial office is excellent, the quality of journal is high. I would like to collabroate with Internatioanl journal of Clinical Case Reports and Reviews.
My experience publishing in Psychology and Mental Health Care was exceptional. The peer review process was rigorous and constructive, with reviewers providing valuable insights that helped enhance the quality of our work. The editorial team was highly supportive and responsive, making the submission process smooth and efficient. The journal's commitment to high standards and academic rigor makes it a respected platform for quality research. I am grateful for the opportunity to publish in such a reputable journal.
My experience publishing in International Journal of Clinical Case Reports and Reviews was exceptional. I Come forth to Provide a Testimonial Covering the Peer Review Process and the editorial office for the Professional and Impartial Evaluation of the Manuscript.
I would like to offer my testimony in the support. I have received through the peer review process and support the editorial office where they are to support young authors like me, encourage them to publish their work in your esteemed journals, and globalize and share knowledge globally. I really appreciate your journal, peer review, and editorial office.
Dear Agrippa Hilda- Editorial Coordinator of Journal of Neuroscience and Neurological Surgery, "The peer review process was very quick and of high quality, which can also be seen in the articles in the journal. The collaboration with the editorial office was very good."
I would like to express my sincere gratitude for the support and efficiency provided by the editorial office throughout the publication process of my article, “Delayed Vulvar Metastases from Rectal Carcinoma: A Case Report.” I greatly appreciate the assistance and guidance I received from your team, which made the entire process smooth and efficient. The peer review process was thorough and constructive, contributing to the overall quality of the final article. I am very grateful for the high level of professionalism and commitment shown by the editorial staff, and I look forward to maintaining a long-term collaboration with the International Journal of Clinical Case Reports and Reviews.
To Dear Erin Aust, I would like to express my heartfelt appreciation for the opportunity to have my work published in this esteemed journal. The entire publication process was smooth and well-organized, and I am extremely satisfied with the final result. The Editorial Team demonstrated the utmost professionalism, providing prompt and insightful feedback throughout the review process. Their clear communication and constructive suggestions were invaluable in enhancing my manuscript, and their meticulous attention to detail and dedication to quality are truly commendable. Additionally, the support from the Editorial Office was exceptional. From the initial submission to the final publication, I was guided through every step of the process with great care and professionalism. The team's responsiveness and assistance made the entire experience both easy and stress-free. I am also deeply impressed by the quality and reputation of the journal. It is an honor to have my research featured in such a respected publication, and I am confident that it will make a meaningful contribution to the field.
"I am grateful for the opportunity of contributing to [International Journal of Clinical Case Reports and Reviews] and for the rigorous review process that enhances the quality of research published in your esteemed journal. I sincerely appreciate the time and effort of your team who have dedicatedly helped me in improvising changes and modifying my manuscript. The insightful comments and constructive feedback provided have been invaluable in refining and strengthening my work".
I thank the ‘Journal of Clinical Research and Reports’ for accepting this article for publication. This is a rigorously peer reviewed journal which is on all major global scientific data bases. I note the review process was prompt, thorough and professionally critical. It gave us an insight into a number of important scientific/statistical issues. The review prompted us to review the relevant literature again and look at the limitations of the study. The peer reviewers were open, clear in the instructions and the editorial team was very prompt in their communication. This journal certainly publishes quality research articles. I would recommend the journal for any future publications.
Dear Jessica Magne, with gratitude for the joint work. Fast process of receiving and processing the submitted scientific materials in “Clinical Cardiology and Cardiovascular Interventions”. High level of competence of the editors with clear and correct recommendations and ideas for enriching the article.
We found the peer review process quick and positive in its input. The support from the editorial officer has been very agile, always with the intention of improving the article and taking into account our subsequent corrections.
My article, titled 'No Way Out of the Smartphone Epidemic Without Considering the Insights of Brain Research,' has been republished in the International Journal of Clinical Case Reports and Reviews. The review process was seamless and professional, with the editors being both friendly and supportive. I am deeply grateful for their efforts.
To Dear Erin Aust – Editorial Coordinator of Journal of General Medicine and Clinical Practice! I declare that I am absolutely satisfied with your work carried out with great competence in following the manuscript during the various stages from its receipt, during the revision process to the final acceptance for publication. Thank Prof. Elvira Farina
Dear Jessica, and the super professional team of the ‘Clinical Cardiology and Cardiovascular Interventions’ I am sincerely grateful to the coordinated work of the journal team for the no problem with the submission of my manuscript: “Cardiometabolic Disorders in A Pregnant Woman with Severe Preeclampsia on the Background of Morbid Obesity (Case Report).” The review process by 5 experts was fast, and the comments were professional, which made it more specific and academic, and the process of publication and presentation of the article was excellent. I recommend that my colleagues publish articles in this journal, and I am interested in further scientific cooperation. Sincerely and best wishes, Dr. Oleg Golyanovskiy.